FAQ

What is MDsave?

MDsave is an online marketplace for healthcare. We partner with trusted local providers to offer quality healthcare at upfront, fair prices. The procedure costs listed are bundled to include related fees so you only pay one inclusive price with no surprise bills after your appointment. Every procedure is backed by the MDsave Promise: If you do not receive care for your purchased procedure, we will refund your payment in full.
On average, patients paying out-of-pocket through MDsave save between 40% - 60% off of the national average cost. Providers join our network so they reach new patients through our site - people like you. They're willing to offer better prices since you pay online before your visit.
MDsave is available to anyone paying out-of-pocket and looking to save money on healthcare.
You may be able to apply MDsave procedure purchases to your deductible. Eligibility is determined by your insurance company and depends on your plan. Access your MDsave purchase history at any time to support deductible submissions. Our care specialists are available to help Monday - Friday, 7am - 6pm CST at (877) 461-2491 .
MDsave is not an insurance company. MDsave is an online healthcare marketplace where you compare local prices, save money and buy your procedure — all in one place. All MDsave procedures purchased are prepaid. Therefore, neither MDsave nor your provider file a claim to your insurance company. However, MDsave purchases may count towards your deductible - check with your insurance company for eligibility requirements.
Save an average of $345 by prepaying your bill online before your doctor’s visit. Choose from our network of 100+ hospitals and providers. Your MDsave purchase may count towards your insurance deductible. Eligibility is determined by your insurance provider and depends on your plan.
Providers join our network so they reach new patients through our site - people like you. They’re willing to offer better prices since you pay online before your visit.
MDsave procedures are bundled with provider and facility related fees so you pay one packaged price. Click the Learn More button on a procedure page to view included costs. Our cost comparison data is compiled from geographic market research as well as public and private healthcare databases.
We work with large health systems to leverage their quality review processes and standards of care. We make every effort possible to ensure that you receive the highest quality of care from our providers.

How to Shop for Procedures

Find a specific procedure via the search tool on our homepage. You can also visit our location page to view participating providers and available procedures near you.
Visit our location page to view participating providers and available procedures near you.
Our procedure search returns results for providers within a 250 mile radius of your ZIP code. If you are willing to travel to receive your healthcare, scroll down on your search results to see the next nearest physicians. Visit our location page to view participating providers and available procedures near you.
If you cannot find your procedure in a search, go to the Procedures A to Z page. Above the page title, you will see categories, like Imaging & Radiology, that can help you narrow down your search. You can also search Conditions & Diseases for related procedures.

Our care specialists are available to help Monday - Friday, 7am - 6pm CST at (877) 461-2491 . Feel free to call for help finding procedures, or to ask about a procedure you need that is not yet available on the site. Our team may be able to add that procedure to our offerings.
Please make sure you have selected the category Provider in the search box drop-down menu before typing in your provider’s name. If you still can't find your provider, you can invite your doctor to join MDsave. Share this brochure on your next visit.
MDsave procedures are bundled with related fees so you only have to pay one upfront price. Click the Learn More button on a procedure page to see the included costs.

How to Place an Order

Start by comparing prices for over 750 procedures from our network of hospitals and providers. Our bundled prices include all related fees. Pay for your procedure in advance by following the steps below or by calling our care specialists at (877) 461-2491 . Follow the scheduling instructions for your selected provider, and bring a copy of your purchase voucher to your appointment.

To make your purchase online, follow the steps below.
  1. Click the Learn More button to review and select a provider.
  2. Select Add to Cart.
  3. Choose to continue shopping or check out.
  4. Log into an existing account, create a new account, or check out as a guest. (*Note: Your MDsave account maintains a record of your purchases made while logged in so you can access them at any time for accounting or insurance purposes.)
  5. Pay for your purchase with a credit card, FSA card, or PayPal.
After your purchase:
  1. Check your email for your order details and prepaid voucher.
  2. Schedule your appointment: Some providers offer online scheduling, otherwise your chosen provider’s office will contact you to make your appointment.
  3. Take your voucher with you to your appointment.
If you are a provider or hospital user making a purchase on behalf of a patient, please log in to your MDsave admin account and make the purchase via MDsave Direct.
At checkout, enter your promo code into the Promo Code box. That amount will be subtracted from your final charge. One coupon may be used per transaction, and each promo code is only valid for one use. Remaining balances do not carry over to future purchases.

Payment Questions

You may be able to apply procedures purchased through MDsave to your deductible, but eligibility is determined by your insurance company and depends on your plan. You can access your MDsave purchase history at any time to support deductible submissions. Our care specialists are available to help with deductible submissions Monday - Friday, 7am - 6pm CST at (877) 461-2491 .
MDsave is available to anyone paying out-of-pocket and looking to save money on his or her healthcare at this time. At this time, we do not accept Medicare or Medicaid patients.
A Flexible Spending Account (FSA) is a special, tax-sheltered account that you can use to save for healthcare expenses. The money you put away in your FSA is deposited before taxes, and some employers who offer FSAs will match a percentage of your contribution. Check with your employer or insurance company to find out if you have an FSA as part of your health insurance and if your company contributes to it.
Yes, you can pay for MDsave procedures with FSA dollars. Many FSAs include a card for healthcare purchases that functions like a credit card and draws funds from the FSA. Simply enter your FSA card in the payment information part of checkout.
Every procedure is backed by the MDsave Promise: If you do not receive care for your purchased procedure, we will refund your payment in full.

Vouchers funded through CareCredit can be refunded at the customer’s request prior to redemption, but differ from our standard refund policy in that they must be redeemed within 25 days or they will be automatically cancelled and refunded.

Important Note: For some procedures, if you see the provider but do not undergo the procedure, a consult fee may still be charged. This most commonly occurs in cases when a procedure cannot be performed due to failure to follow the doctor’s preparation instructions. The fee helps offset the cost of the space, equipment, and staff reserved for your procedure even if it cannot be performed
We try to ensure that our procedures include all provider and facility related fees, so you only have to pay one bill. If you require additional treatment at the time of service, as in the case of surgical complications, you may incur additional costs.
Yes. All MDsave transactions are processed through Authorize.Net, an award-winning secure online payment gateway.
We accept Visa, Mastercard, American Express, CareCredit, PayPal, and health account cards: flexible spending account (FSA), health savings account (HSA), or health reimbursement account (HRA) cards.
MDsave is pleased to accept CareCredit, a health, wellness and personal care credit card that provides promotional financing with flexible monthly payments.* New and existing cardholders can select the 'Pay with CareCredit' option during the checkout process. Promotional financing options for qualifying orders will be listed for selection.

You can also apply for a CareCredit credit card during the checkout process.

*Subject to credit approval. Minimum monthly payment required.
You can apply for a CareCredit credit card during the checkout process by selecting the 'Pay with CareCredit' option.
Yes. To make your purchase with your CareCredit credit card, select the 'Pay with CareCredit' option during the checkout process.
Vouchers purchased from MDsave using credit, debit, Paypal, HSA or FSA accounts do not expire.

Vouchers purchased using the CareCredit credit card can be refunded with 30 days of the purchase date at the cardholder’s request. If a voucher purchased with CareCredit is not redeemed for services within 30 days of purchase, it will be automatically cancelled, and your payment will be refunded. This MDsave voucher redemption policy differs from purchases made using other forms of payment.

How do I use my voucher?

Once you purchase your procedure, you will receive a confirmation email with instructions on how to schedule your appointment. Bring your MDsave voucher number with you and present it when you check in at the front desk.

IMPORTANT! Before Your Appointment:
  1. Contact your provider to find out how to prepare for your procedure.
  2. Review & comply with doctor’s orders. Make sure you follow all pre-appointment instructions. Failure to follow preparation instructions may lead to an incomplete or rescheduled procedure and you will be liable for any additional charges incurred as a result.
When you check in for your appointment, you can present your MDsave voucher number one of three ways:
  1. Present a printed copy of your Statement of Purchased Vouchers.
  2. Present your voucher number from your confirmation email or MDsave account.
  3. Call the MDsave care specialists at (877) 461-2491 to provide you with your voucher number.
Vouchers purchased from MDsave using credit, debit, Paypal, HSA or FSA accounts do not expire.

Vouchers purchased using the CareCredit credit card can be refunded with 30 days of the purchase date at the cardholder’s request. If a voucher purchased with CareCredit is not redeemed for services within 30 days of purchase, it will be automatically cancelled, and your payment will be refunded. This MDsave voucher redemption policy differs from purchases made using other forms of payment.
Please call the MDsave care specialists at (877) 461-2491 if you need to:
  • change your appointment or procedure
  • cancel a voucher and get a refund
  • transfer a voucher to another provider
Our care specialists are available to help you Monday - Friday, from 7am - 6pm CST.
Every procedure is backed by the MDsave Promise: If you do not receive care for your purchased procedure, we will refund your payment in full.

Vouchers purchased from MDsave using credit, debit, Paypal, HSA or FSA accounts do not expire.

Vouchers purchased using the CareCredit credit card can be refunded with 30 days of the purchase date at the cardholder’s request. If a voucher purchased with CareCredit is not redeemed for services within 30 days of purchase, it will be automatically cancelled, and your payment will be refunded. This MDsave voucher redemption policy differs from purchases made using other forms of payment.
If you receive a bill, please contact our care specialists at (877) 461-2491 . We will work with the provider on your behalf to correct any errors. Our care specialists are available to help you Monday - Friday, from 7am - 6pm CST. We try to ensure that our procedures include all provider and facility related fees, so you only have to pay one bill. Click the Learn More button on a procedure page to see what costs are included in the prepaid price.

If you require additional treatment at the time of service, as in the case of surgical complications, you may incur additional costs. A consult fee may be applied if you see the provider but the procedure is not performed, as in the case of failure to follow preparation instructions.

Account Management Questions

To reset your password:
  1. Open the sign-in window from the upper-right corner of the site.
  2. Click on the Forgot? link.
  3. Enter your email in the box provided.
  4. Check your email for a password reset link. This link will only be valid for 30 minutes.
  5. Follow the instructions in the email to reset your password.
Please call our support team at (877) 461-2491 and we will provide you with the correct email address associated with your MDsave account.
To change your account email or password:
  1. Log in to your MDsave account.
  2. Click the Edit Details link, next to Personal and Account Information.
  3. Change your email address or password on the following page.
  4. Press the Save button at the bottom of the page to confirm your changes.
Yes, but you will have to call our support team at (877) 461-2491 and we can change the email address and password associated with your MDsave account. Our care specialists are available to help you Monday - Friday, from 7am - 6pm CST.