Please call the MDsave care specialists at (877) 461-2491
if you need to:
- change your appointment or procedure
- cancel a voucher and get a refund
- transfer a voucher to another provider
Our care specialists are available to help you Monday - Friday, from 7am - 6pm CST.
Every procedure is backed by the MDsave Promise: If you do not receive care for your purchased procedure, we will refund your payment in full.
Vouchers purchased from MDsave using credit, debit, Paypal, HSA or FSA accounts do not expire.
Vouchers purchased using the CareCredit credit card can be refunded with 30 days of the purchase date at the cardholder’s request. If a voucher purchased with CareCredit is not redeemed for services within 30 days of purchase, it will be automatically cancelled, and your payment will be refunded. This MDsave voucher redemption policy differs from purchases made using other forms of payment.