Health Literacy: Helping Patients Understand Their Costs

The U.S. healthcare system is complex and difficult to navigate, especially when it comes to health insurance and financial liability. Enhanced price transparency can help improve health literacy and ensure consumers have access to the care they need when they need it. 

Digital shopping platforms make it easy for consumers to compare costs across providers in their network and choose the best option for their budget and unique healthcare needs. Consumers don’t have to worry about hidden fees or additional charges; they pay one flat fee up front, so there are no surprises when they get their bill. 

When consumers have a higher level of healthcare literacy, they’re more likely to have a positive healthcare experience.