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Real Impact, Real Savings: How Tendo Marketplace Is Changing Healthcare for Patients

Published by MDsave on Jan 13, 2024
Real Impact, Real Savings How Tendo Marketplace Is Changing Healthcare for Patients
When it comes to healthcare, access and affordability aren’t just buzzwords; they’re deciding factors for whether patients follow through on care. MDsave, powered by The Tendo Marketplace, has helped hundreds of thousands of patients get the care they need, when they need it, without breaking the bank or battling complex billing systems. With over $261 million saved and a Net Promoter Score (NPS) of 92 for over a decade, our platform proves that healthcare can be simple, transparent, and impactful.
Patients Are Saying Yes to Care — Not Skipping It
Nearly half of patients (47.5%) said they would have skipped or deferred medically necessary care if MDsave hadn’t been an option. That means the Tendo Marketplace isn’t just saving money — it’s saving outcomes.
Nearly 1 in 2 patients said they would have skipped or delayed care without MDsave.
“We’ve seen firsthand how upfront pricing and simple booking give patients the confidence to move forward with recommended treatment — from imaging to surgery,”
Patients Are Happier, Too
An NPS of 92 for 10+ years tells a clear story: patients are consistently satisfied with their experience, from scheduling through post-care follow-up. They value convenience, transparency, and the ability to control their healthcare decisions.
An NPS of 92 for 10+ years tells a clear story
Faster, Simpler, Smoother for Providers
Traditional payment systems can take months to process. With Tendo, providers are typically paid in 7 business days, compared to the 60–180 day delays common with traditional payers.
That’s not just faster — it’s a game-changer for financial operations, reducing administrative burden and helping providers focus on care delivery, not chasing payments.
Over $261 million saved by 415,000+ patients using MDsave—An average of $630 per person!
Meaningful Savings Across the Board
The impact of MDsave reaches every corner of the healthcare experience, delivering meaningful savings and measurable results for patients, employers, providers, and healthcare organizations alike. To date, more than 1 million transactions through the MDsave platform have saved patients over $261 million on their care, averaging $630 in savings per patient. Employers are seeing real financial relief too, with 20–40% savings on procedure spend when leveraging MDsave’s bundled, upfront pricing. On the provider side, practices and health systems benefit from reduced administrative overhead, with streamlined billing and collections processes that free up staff time and resources. And for healthcare organizations managing care episodes through Tendo’s platform, the return on investment is clear, many are achieving a 4–5x ROI, turning cost containment efforts into a tangible bottom-line impact.
With more patients accessing care, providers getting paid faster, and organizations realizing real savings, the Tendo Marketplace continues to prove its value, not just in theory, but in everyday patient lives.
Ready to see the impact for yourself?
Providers & Health Systems – Discover how Tendo can help you reach new patient populations and grow your practice.
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